EME Napoleon cutlery is dishwasher safe and designed for long-term use. Because the cutlery is made from different materials, proper care is important to preserve its colour, shine and finish for as long as possible.

On this page, you’ll find practical tips for caring for EME Napoleon cutlery and advice on what to do if you notice deposits, stains or discolouration.

How do you keep EME Napoleon cutlery looking its best?

A few simple habits can help keep your cutlery looking its best for many years:

  • Remove food residue before washing the cutlery.
  • Do not leave dirt or food residue on the cutlery for extended periods.
  • Avoid direct contact between the cutlery and dishwasher salt.
  • Preferably use a mild dishwasher detergent without citric acid or other aggressive acids.
  • Avoid very high temperatures and long, intensive dishwasher programmes.
  • Remove the cutlery from the dishwasher when the programme has finished and dry it with a soft cloth if necessary.
  • Store the cutlery clean and dry.

EME Napoleon cutlery is dishwasher safe. For more detailed information, please read our dishwasher instructions. Not sure? You can also wash the cutlery by hand using warm water, a mild washing-up liquid and a soft sponge or cloth.

Deposits or corrosion on the metal connector

On various Napoleon models, there is a metal connector or decorative element between the stainless-steel part of the cutlery and the coloured handle. Over time, deposits or discolouration may become visible on this part. This can be influenced by factors including moisture, dishwasher detergent, salt residue, high temperatures and contact with other metal objects in the dishwasher.

What is flash rust?

Small rust-coloured spots on cutlery do not necessarily mean that the stainless steel itself has started to rust. They may be caused by flash rust. Rust particles from other metal objects can become detached during a dishwasher cycle and settle on the cutlery. These particles may come from damaged metal kitchen utensils, dishwasher racks or other objects that already show signs of rust. If you suddenly notice rust-coloured spots on your cutlery, check the other items in your dishwasher as well.

How can you reduce the risk of deposits and corrosion?

  • Avoid contact with rusty or damaged metal objects.
  • Avoid direct contact with dishwasher salt.
  • Use a mild dishwasher detergent.
  • Avoid long programmes at very high temperatures.
  • Remove the cutlery from the dishwasher when the programme has finished.
  • Dry any remaining moisture with a soft cloth.
  • Do not leave damp cutlery in a closed dishwasher for extended periods.

How do you remove deposits from the metal connector?

You can carefully try to remove light deposits or discolouration using a soft cloth and a suitable stainless-steel cleaner. Preferably test the cleaner on a small, inconspicuous area first and prevent aggressive or abrasive cleaning products from coming into contact with the coloured handle. Do not use steel wool or strongly abrasive cleaning products. These can cause scratches or permanent damage.

Removing stains from the stainless steel

Do you notice dull areas, light deposits or stains on the metal parts of the cutlery? First try removing them with warm water, a mild washing-up liquid and a soft cloth. If the stains remain visible, you can use a suitable stainless-steel cleaner. Always follow the instructions for the cleaning product and rinse the cutlery thoroughly afterwards.

White spots or marks in a coloured handle

After prolonged use, small white spots or areas of discolouration may sometimes become visible in a coloured or mother-of-pearl handle. Do not use an open flame, lighter or other strong heat source to treat these areas. High temperatures can damage, deform or discolour the plastic handle. First clean the handle with warm water, a mild washing-up liquid and a soft cloth. Are the marks still visible and are you unsure what has caused them? Please contact us. Preferably send us a clear photo so that we can assess the issue and provide appropriate advice.

Enjoy your EME Napoleon cutlery for years to come

With proper cleaning and care, you can keep EME Napoleon cutlery looking its best for many years. In particular, avoiding prolonged contact with moisture, salt and aggressive cleaning products helps protect the different materials and finishes.

Do you have a problem with your cutlery that cannot be resolved using the tips above? Please contact our customer service. We’ll be happy to help.